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policy statement
Please read
carefully. If you use this website to purchase products then you must
agree to these terms and conditions.
Please Note: Due to the
nature of the product being individually handmade, slight variations are
to be expected. The Customer accepts that no two cards are identical and
these variations will not be seen as faulty.
Also note we always post 1st Class and obtain dated receipts from our
carrier, Royal Mail or Post Office as proof of posting, but we do not
insure for actual, timely and safe delivery of goods although we make
every effort to ensure goods are appropriately packed and protected. If
you require your order to be insured please ask and we will advise cost
prior to posting. All orders valued £20 and over are posted 'Recorded
Delivery' (UK only).
About us
Celtic-1 Greeting Cards are completely dedicated to your total satisfaction. If
you have any suggestions or comments please email us at
enquiry@celtic-1.org.uk.
Celtic-1 Greeting Cards, Bron Elliw, Rhyd-y-Sarn, Blaenau Ffestiniog, Gwynedd LL41
4NT, North Wales, UK. Telephone 01766 762693.
Making a purchase
At Celtic-1 Greeting Cards, we have tried to make buying as easy as possible. Just
browse our catalogue and click on any items that you wish to buy and put
them into the shopping cart. After you have finished your selection, click
on "Order" and you will be asked for a few details that we need to be able
to satisfy the order.
If you do not wish to use Paypal you can pay by cheque or bankers' order
in pounds sterling, made payable to Peter Kitchin and posted to
Celtic-Weddings, Bron Elliw, Rhyd-y-Sarn, Blaenau Ffestiniog, Gwynedd LL41
4NT, North Wales, UK.
Shipping and Handling
All orders will be sent by first class post or, where appropriate,
airmail.
We charge extra for packing and postage anywhere in the world as follows:
Total order value £0.01 - £5.00 = £0.60
Total order value £5.01 - £10.00 = £1.00
Total order value £10.01 - £20.00 = £2.00
Total order value £20.01 - £30.00 = £3.00
Total order value £30.01 + = £4.00
This is only a contribution and
does not represent the true cost of packing and postage
New Work
If additional/new design/illustration work is requested and the order is not
made or later cancelled, Celtic-1 reserves the right to charge design time at
£25 per hour.
Orders and Delivery
Your cards/prints will usually be made especially for you on the day you
order, and posted the following day. If you require a very
large number of cards it may take a few days more to do this. In this
instance we will email you with details before accepting your order.
Goods
Lost in the Post
We will always obtain dated receipts from our carrier, Royal Mail
or Post Office as proof of posting or send 'Recorded Delivery' when
mailing your cards/prints. In the unlikely event of goods not arriving at
your address we will make every effort to help you make a claim by
providing this documentation.
Tax Charges
Celtic-1 Greeting Cards is not registered for VAT and therefore no tax is payable.
Guarantee
We guarantee your satisfaction. In the unlikely event of your goods being
faulty, please return the goods to us. We promise to issue to you a full
refund plus the cost of returning the goods to us.
Reaching us
If you need to reach us, please email us on
enquiry@celtic-1.org.uk,
alternatively, you can call on (01766) 762693 (International +44 1766
762693) or write to us at Celtic-1 Greeting Cards, Bron Elliw, Rhyd-y-Sarn,
Blaenau Ffestiniog, Gwynedd LL41 4NT, North Wales, UK.
Privacy Policy
Celtic-Weddings do not disclose buyers information to third parties.
Cookies are used on this shopping site to keep track of the contents of
your shopping cart once you have selected an item, to store delivery
addresses if the address book is used and to store your details if you
select the 'Remember Me' option.
Remittance Terms
We request payment, by Paypal, credit card, bankers' order or cheque,
before your order is posted. We will wait for cheques to 'clear' before
posting orders.
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